Google Is Replacing Faulty Nexus 6P Handsets With Another Handset, The Pixel XL

By partha das | Sep 17, 2017 06:56 PM EDT
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Owners of the defective Nexus 6P in the US, UK, and Canada have a great opportunity to replace their handsets. Google is replacing their defective handsets with a Pixel XL.

No doubt, the Nexus 6P is one of the best smartphones with impressive features and performance. But, users of this high-quality phone have even faced some problems in their handsets. This Google handset suffered battery issues that ultimately cause random shut off.

According to Android Authority, the Huawei-made Google handset, Nexus P, has created headlines became controversial because of the battery and the boot loop issues. Many users of the said smartphone reported problems with the handset after receiving the Nougat update. Notably, Google has clearly suggested that the problem is hardware related. The users received the Nougat update last year in December.

Google's prompt initiatives no doubt helped the owners of the affected Nexus 6P with the replacement units. But, the key question is what happens if the replacement units run out because Chinese manufacturer Huawei already stopped manufacturing the Nexus 6P. Now, the good news is the owners must have the opportunity to have an upgraded model.

According to the Reddit thread, users can get a free upgraded model. The thread states that owners of the defective Nexus 6P in the US, UK, and Canada will be eligible to get a free Pixel XL. But, one important fact is the owners who have purchased their handsets from the Google store are eligible for this opportunity. Users whose Nexus 6P handsets have no cracked screen even no evidence of water damage should send their phones to get a new Pixel XL.

Importantly, users can avail this replacement unit even if their handsets crossed the warranty period. Now, one key fact in this regard is Canadian users of the 64GB Nexus 6P should get the 32GB variant of the new Pixel XL. On the other hand, users in the US must be entitled to the 128GB variant of Google's Pixel XL. Also, the Australian users can avail the Nexus 6P only as the replacement, according to GSMArena.

The Reddit thread also reports that some owners in the UK are receiving the Nexus 6P handsets again. This important step by Google is undoubtedly a good initiative to support the frustrated owners of the faulty Nexus 6P. The owners will receive the replacement unit before they ship their faulty handsets. But, before it, the users will see the temporary authorization for the new device's full price on their credit cards.

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